Enquiries

We’d love to hear from you.
Send us a message and we’ll get back to you within 48 hours.

If your business wants to use the products from our current or previous drops, please contact us below.

Frequently asked questions

What if I have food allergies?

If an upcoming drop contains things you are allergic to, you can use the preview window to skip the season's drop.

What is in the drop?
  • 2 x quality pantry goods sourced directly from small producers in Asia
  • 6 x recipe cards to bring out incredible flavors
  • 1 x producer card, sharing the story behind the product
  • Tasting and usage guide
What are the perks of being a member?

Members get priority access to our limited seasonal drops, before any remaining boxes are available for one-off purchase. You’ll also enjoy an exclusive preview of each drop, up to 15% discount on select Studio goods, early access and 10% off event tickets for you and a guest. You can also skip any season you don’t fancy.
Where do you deliver to, and how much does it cost?

We only deliver within the UK, which includes England, Whales, and Scotland.

Delivery cost is calculated based on your location and the items in your order. You will always know the price before you purchase.
What if I don't like the items in the upcoming drop?

Members will have one week to preview the items in the box. If you don't like what's in the drop, you can skip the current season. Once the box is dispatched, cancellations and refunds are not available.

I'm a member. can I cancel the box after the public launch?

As a member, you can skip the box during the 7 days of the preview period before the public launch. On the day of public launch, your payment will be made and your box will be dispatched.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is the return policy?

We are unable to accept returns on food items. These will be carefully marked before purchase. Please reach out to us if you're not satisfied with what you've received, and we'll do our best to address your concerns.

I only want to buy the current drop. Do I have to subscribe to receive the box?

Sign up to our newsletter, and you'll be notified when boxes are open for public purchase. This is dependent on how much stock we have after member subscriptions and purchases.

I really like the pantry items in the drop. Could I buy more?

Depending on stock availability, you can purchase the pantry box as a one-off purchase, or individual pantry goods through our website shop - the Studio. However, since we source directly from local producers in Asia, stock is not guaranteed.

If the item you're looking for is out of stock, please message us and we'll do what we can!

Could I buy drop items after the season has passed?

We will add popular drop items to our permanent collection, available to purchase on our website shop - the Studio. If the item you're looking for is out of stock, please message us and we'll do what we can!

Your events are sold out. How can I sign up for the next one?

Subscribe to our membership for early access and discounts to our events. You can also subscribe to our newsletter or follow us on instagram to know when we'll be having our next event.